Privacy Policy

• Your Information

This refers to information such as your name, contact details, travel preferences and special needs/disabilities/dietary requirements that you supply us or is supplied to us, including any information about other persons on your booking relating to the same ("your information"). This information is collected when you request information from this website or contact us. You are responsible for ensuring that other members of your party related to any of the information you request from us are aware of the content of our Privacy Policy and consent to your acting on their behalf in all your dealings with us or the advertiser. We will update your information whenever possible to keep it current, accurate and complete.

• Our use of your Information

We may disclose your information to our service providers (who could be located outside the UK/EEA) for the purpose of providing you with our services. Only information necessary for this purpose will be disclosed to them.

We may use and disclose your information to our affiliated companies. We may also disclose your information to companies who act as "data processors" on our behalf, or to our service providers operating systems or business functions on our behalf, some of which may be outside the UK/EEA. These purposes include administration, providing services (and contacting you where necessary), customer care, improving our service, business management and operation, re-organisation/structuring of our business (or our affiliated companies), risk assessment, security and crime prevention/detection, research and analysis, marketing, monitoring, assessing customer purchasing preferences and dispute resolution.

Some of your information may be considered "sensitive personal data" under the Data Protection Act 1998. We collect it to cater to your needs or act in your interest, but we do so on the condition that we have your positive consent - we will do all that is reasonably practicable to draw this to your attention when you first supply us with your information, or at the next available opportunity.

If you do not agree to our use of your information, we are not able to allow you the use of this website.

• Your Rights

You have the right to ask in writing for a copy of the information we hold about you (for which we may charge a fee) and to correct any inaccuracies in your information. You have the right to ask in writing not to receive direct marketing material about our products and services.

• Foreign Controls

Outside the European Economic Area (EEA), note that controls on data protection in such countries may not be as strong as the legal requirements in this country.

If our contact and dealing with you is via our website(s), we may use "cookies". A cookie is a small piece of data sent from our web server to your computer and stored in a text file on your hard drive. Cookies allow us to identify your computer but not you personally. You can set your web browser to refuse cookies.

We use cookies to measure site usage and related information. If you are subscribing to the service we offer, we may also use cookies to keep track of the transaction from one web page to another.

Our website(s) may contain links to other sites not controlled by us.

These sites may send you cookies and collect data and personal information. We are not responsible for the actions, content or the privacy policies of those websites to which our website(s) may link. These sites may not be members of ABTA and, if not, ABTA protection will not be available. It is your responsibility to check the status of these sites.

We collect information relating to customer trends and patterns. This information is often used in its aggregate form. We, including our affiliated companies, may disclose aggregate statistics about enquiries made, visitors, customers and sales in order to describe our services to prospective partners, purchasers, advertisers and other reputable third parties and for other lawful purposes. No personally identifying information is disclosed.

To ensure that we carry out your instructions accurately, to help improve our service and in the interest of security, we may monitor and/or record:

• telephone calls
• customer activities
• customer transactions

All recordings are and shall remain our sole property.

We take all reasonable steps to have in place appropriate security measures to protect your information.

Any changes to this Policy will be either posted on our website, and/or made available on request. We will strive to ensure our practices comply with the most current available version of this Policy.